To reload a Thomas Cook Prepaid Travel Card, you can contact any of your nearest Thomas Cook Branches across India. It is possible for a transaction to be funded from multiple Currencies (this process will occur automatically by drawing funds from the Currencies loaded on your Card in the above default order, until the total amount of the transaction is satisfied). Not only is it great for budgeting, it’s also cheap, hassle-free and safe. Here at Thomas Cook we don’t want you to worry when you’re booking your next getaway. Globally accepted: All Rights Reserved Forgot User ID? BPC inter alia offers the following to the Cardholders: If you are not planning to travel again soon, you can withdraw your remaining balance, whilst outside India, from an ATM displaying the MasterCard Acceptance Mark (assuming it is within the ATM's withdrawal limits). COVID 19 Maldives Travel Guide - Get the latest Maldives tourism news and the Maldives travel restrictions. If there is a transaction which is not correct, Card Services can start the dispute process on your behalf and may request you to provide additional written information concerning any unrecognized transaction, or to complete a dispute form. If you do not have the currency of the country you are visiting on your Card at all (or not enough to cover the cost of a purchase), you can still use it to make a payment. Offering our help and support for login issues, balances and more. Alternatively, you can take your Card back to the Thomas Cook (India) Ltd. branch or its authorized agent where you bought the Card and they will refund you the balance. Barclaycard is a trading name of Barclays Bank UK PLC. The Caxton Currency Card is the most convenient way to carry money abroad. Card number must contain only numbers. Thomas Cook is the only issuer to have such a tie up across India. Our site uses cookies and other similar technologies like pixel tags and web beacons. All additional expenses incurred by the guests like Food &Beverages, Holiday Activities, Spa, Travel Desk, etc. The countries currently affected by sanctions are (the list of sanctioned countries is subject to change from time to time): Due to FEMA regulations, the Thomas Cook Prepaid Travel Card cannot be used at ATMs or merchants in India, Nepal and Bhutan, or for internet purchases where the website is registered in India, Nepal or Bhutan, or at websites accepting payment in Indian Rupees or the currencies of Nepal and Bhutan. With Thomas Cook’s range of offerings, travel and foreign exchange woes are things of the past. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Travellers the world over owe gratitude to Thomas Cook.Starting in 1841 with a day trip from Leicester to Loughborough, he responded to the railway revolution by industrialising leisure travel. Cookies on this site. Barclaycard help - frequently asked questions about Barclaycard. 24/7 Global Emergency Assistance will get you back in control of your money. Thomas Cook (India) Limited ("Thomas Cook") confirms that it is engaged in providing Borderless Prepaid Card (BPC) to customers buying Forex from them during their travel abroad (�Cardholders�). Register online now . Your Cash Passport card number. By registering your Thomas Cook Prepaid Travel Card you can check your balance, review your transaction history, change your PIN, view or download statement and also raise a query. Having a dedicated card that is separate from your day to day account brings peace of mind when shopping at overseas merchants and using international ATMs. You can either transfer any remaining funds to a new Card or cash out the balance and close your Thomas Cook Prepaid Travel Card. Year. 2017 Thomascook.in. Travel Money Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance Travel Updates; Customer Support ... Forgot your itinerary number? Please note; if an ATM screen prompts you to choose ‘which account?’ it is recommended that you choose the ‘Credit’ option. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. If you have an iPhone or iPad, you can chat with us 24/7 using Apple Business Chat. There’s also lots more help on our dedicated coronavirus help page and coronavirus FAQs. Travel Advice Travel Safety ... Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance ... Forgot your itinerary number. You can use your Thomas Cook Prepaid Travel Card to shop online (within the limits and restrictions of your Card) at any merchant that accepts MasterCard cards. Email Address. No, cash back is not available on the Thomas Cook Prepaid Travel Card. Whatever your preference, you’ll receive some of the most competitive rates on offer. Security code. We are registered in England and Wales under company number 12211539 and have our registered office at 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom. Also check out our travel insurance and foreign exchange services. Secure and convenient. This means you’re covered should you need to make a contactless payment for a quick coffee at lunchtime or need some cash for a bus ticket. Thomas Cook customers have reacted furiously to the failure of the Civil Aviation Authority (CAA) to make the promised refunds within its own 60-day deadline. Your privacy. Forgotten your password? It only takes a few minutes to register and start enjoying the benefits of online servicing. According to a source who has been approached by Thomas Cook, the scheme works on a points system similar to the Shell Smartcard. If you need assistance with any PIN issues, please call Card Services. You will receive a link to create a new password via email. If you attempt to withdraw cash from an ATM or use your Card at merchants in any of these countries, your request will be declined. Travel Money Card FAQ | TUI TUI offers a fantastic range of tailor-made holiday experiences, from handpicked hotels, flexible flight options & much more to destinations around the world. For peace of mind on your holiday, you may purchase an Additional Card and use it as a backup. The Caxton Currency Card is the most convenient way to carry money abroad. It is not recommended to use your Thomas Cook Prepaid Travel Card as a guarantee of payment for hotels, car hire, etc. Thomas Cook Services To ensure that you have a fulfilled holiday and wholesome experiences, all our holiday services are at your beck and call. What’s more, you can book from as little as £39 per person. This is the last 3 digits on the signature strip on the back of the card. Please note: It is currently not possible to use your Prepaid Travel Card in a number of countries. The apartment type that will be allocated for stay will be a Hotel Unit/ Studio Room, depending upon availability. The list of sanctioned countries is subject to change from time to time. Please help them to help you by providing as much information as you can. With a choice of up to 15 different currencies, you can load your card before your holiday if the rates are good. The Caxton Currency Card is the most convenient way to carry money abroad. Indian Rupees. Year. You must contact us as soon as possible. Below is the search result of Thomas Cook Toll Free number in india you have searched for. With Thomas Cook Assured program, your workation affordable luxury holiday package is designed in a way to keep your travel safe and health, right from the booking stage. Please enter your username or email address. Whereas a Thomas Cook One Currency Card purchased in India can be loaded with only USD and can be used across the globe with zero cross conversion fees. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. I accept the Terms And Conditions. On your international holiday, we ensure that you are well-equipped with foreign exchange, visa and travel insurance. Thomas Cook Announcement ... It’s the clever alternative to pockets full of cash, traveller cheques or your debit card when you’re away. A Thomas Cook Prepaid Travel Card purchased in India can be loaded with one or more of the up to eight Currencies available on your Card: USD, GBP, EUR, CAD, AUD, JPY, SGD and CHF. Instructions are available above. Card number must contain only numbers. For even more security, all Thomas Cook Prepaid Travel Cards are insured under the ICICI Lombard Insurance against frauds. You can still use your Thomas Cook Prepaid Travel Card in countries or areas with a different currency to those on your Card. If you have an account but have forgotten your password, enter your email address and if we can match this to an account we have on record, we'll send you a link to change it. Our site uses cookies and other similar technologies like pixel tags and web beacons. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: The Civil Aviation Authority, Thomas Cook: UK Nederland België Belgique, A free account, competitive rates, no overseas fees. For your security, you may be asked to provide the security code that’s printed on the signature strip on the back of the Card. You should not make a purchase or ATM withdrawal in Indian Rupees (as you are prohibited from doing so by law) and you should instead choose to pay in the local currency. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. We will be happy to check and confirm the transaction details for you. Mother's Maiden Name. Thomas Cook does not guarantee the accuracy of this information. Thomas Cook Prepaid Travel Card may not be used for money transfers or for accessing or purchasing goods from adult or gambling internet sites and must not be used for any unlawful activity. Card expiry date. We’re helping a lot of people right now and it may take us longer than we’d like to speak to you. Your Thomas Cook Prepaid Travel Card can be used to withdraw local currency from 1.9 million ATMs worldwide displaying the MasterCard® Acceptance Mark. All our holidays are Covid-ready. Card number: ... Card number must contain only numbers. Enter your details below. You can use your Multicurrency Thomas Cook Prepaid Travel Card worldwide, at ATMs displaying the MasterCard Acceptance Mark, as well as MasterCard merchants, including shops, restaurants and online. Card Security. Make sure you use the email address you used to create your account. Every transaction done on your card is followed with an alert on your registered e-mail and mobile phone. Yes, you can use the Gift Card to book travel on the Thomas Cook Mobile App. Please note that any transactions in a currency other than a Currency loaded on the Card will be exchanged to the relevant Currency/ies on the Card at an exchange rate determined by MasterCard on the day the transaction is processed plus a Currency Conversion Fee as set out in the Table of Fees and Limits. Our sale is now on! Thomas Cook is understood to be approaching retailers and financial service companies to launch a loyalty scheme that will rival Air Miles. Please see the Terms and Conditions for more information. See our privacy policy. Thomas Cook (India) Ltd (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel… Your Cash Passport card number. The system will automatically convert your stored Currency to the Local Currency. You can also use your Card to pay directly for goods or services online and in store, wherever MasterCard is accepted. Please view the important information page for user … “Like most other retailers we are looking at a variety of promotion initiatives. The app is user-friendly and can be easily downloaded on any Android or Apple phone gadget. Month. 2017 Thomascook.in. Upgrade to virus-free travel cash and our Clean Currency will help you stay safe on holiday. Forgot User ID? Email Address. Card expiry date. You can now book a holiday or make hotel or flight reservation anywhere you are with the simple click of a button. Please note that there will be an additional cost if the merchant transaction or ATM withdrawal is in a currency other than a Currency on the Card, or where you do not have sufficient funds on the Card in the relevant Currency, and you should refer to the Table of Fees and Limits for further information. To hear our news first and sign up to our future promotions enter your email address here. Enter the email address associated with your itinerary. Alternatively, you can top up as you go while you’re away. Type the characters exactly as they are shown in the image. Enter the email address associated with your itinerary. 1 All loads and reloads are subject to the sole discretion of the Card issuer and/or its authorized agents and as per FEMA regulations as applicable from time to time. We use cookies to improve your website experience and provide more personalized services to … Your Cash Passport is prepaid, reloadable and CHIP and PIN protected. The great flexibility and added functionality of Thomas Cook Prepaid Travel Card means that as long as you have more than one Currency loaded, the Card will automatically select the next available Currency, in the following order; USD, GBP, EUR, CAD, AUD, JPY, SGD, CHF. Travel is an extremely attractive incentive for many people and the Thomas Cook travel brand is … Not only is it great for budgeting, it’s also cheap, hassle-free and safe. Gift cards can't be replaced if lost or stolen without proper proof of purchase. All Rights Reserved What’s more, you can top up your card on-the-go and withdraw cash from ATMs for free. The Thomas Cook Prepaid Travel Card is chip and PIN protected.To reduce the threat of fraud, your Thomas Cook Prepaid Travel Card is completely separate from your bank account. The search will automatically begin from USD. Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by retailers and ATM operators abroad, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency, i.e. Thomas Cook offers best forex deals & forex offers in Forex Cards, Currency Notes, Reload Forex Cards, buy or sell forex and send money abroad. Treat gift cards like cash. Cookies on this site. Your Thomas Cook Prepaid Travel Card should work in any ATM displaying the MasterCard Acceptance Mark. Processed in a sterile environment, you'll receive bundles of small notes … Please see our privacy policy. When you book a holiday which includes a flight with Thomas Cook you are financially protected by the ATOL scheme. Please enter the word as shown below. This customer care number helps the customer to contact the help desk of Thomas Cook with Free of cost. Please enter the word as shown below. The fee is determined and charged by the ATM operator and is not retained by us. What’s more, this card empowers you to travel across countries and eliminate cross currency conversion charges, which typically range from … In case of the Thomas Cook Prepaid Travel Card , where you do not have a balance in the currency of the transaction, your Card Fund will be debited according to the default order of priority, which is as follows: USD, GBP, EUR, CAD, AUD, JPY, SGD and CHF, at an exchange rate determined by MasterCard on the day the transaction is processed, plus a Currency Conversion Fee as set out in the Table of Fees and Limits. When you pay you will be supplied with an ATOL Certificate. The advantages of Thomas Cook’s Borderless Prepaid Card are: 1. Pre-loading your Thomas Cook Prepaid Travel Card gives you more control of your travel budget than a standard debit or credit card and with fixed ATM fees and no transaction fees on purchases, it’s easier to manage your overseas spending. For example, if you have the following Currencies and amounts loaded onto your Card; GB£250, EU€10, and AU$100, you are in France and want to make a purchase for EU€20, the Card will automatically check the Currencies on the Card, starting at EU€ (being the relevant Local Currency) and then GB£, from which to fulfill the remaining EU€10, in order to authorize the transaction. Awards - Thomas Cook India has received the distinction of being chosen the We use cookies to improve your website experience and provide more personalized services to you, both on this website and through other media. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. All point Network is the largest surcharge-free ATM network with more than 55,000 ATMs in leading national and regional merchant locations across the United States, Canada, Mexico, United Kingdom and Australia. Moreover you can also register yourself on www.thomascooktravelcards.com or download our Mobile App on Android or AppStore to view the transactions. With a Thomas Cook Prepaid Travel Card you don’t need to worry about bank opening hours or lengthy queues to access your funds whilst travelling. Month. Please note  - once you leave our website, we are no longer responsible for any information provided by our third-party partners. Struggling to remember how much you spent on that extravagant meal? Surcharge is an extra fee levied by the ATM operator over and above the withdrawal fee charged by the issuer on a withdrawal transaction. The Currency (-ies) of the Card will automatically be converted into Local Currency, in the order described above. Forgotten Password All fields must be completed. Thomas Cook Prepaid Travel Card is a convenient and safe way of carrying your travel money overseas, offering all the peace of mind and security of traditional travelers cheques, and the convenience of cash, worldwide#. For even more security, all Thomas Cook Prepaid Travel Cards are insured … Thomas Cook India offers great deals on international tour packages, Indian holiday packages also avail attractive discount on booking air tickets and train tickets online. Airlines stop accepting cancellation/change requests 4 - 72 hours before departure of the flight, depending on the airline, in such scenarios airline will have to be contacted directly for cancellation/change. You will receive a link to create a new password via email. Even with a zero balance, your Thomas Cook Prepaid Travel Card is still valid (up to the expiry date on the Card), and you can reload it for your next trip (subject to FEMA requirements). Your Caxton Currency Card is accepted in more than 35 million locations around the world, just look out for the Mastercard® logo. Thousands of travellers flown back to the UK at the taxpayers’ expense stand to make a profit from the collapse of Thomas Cook – so long as they avoided Atol protection. Travel Advice Travel Safety ... Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance ... Forgot your itinerary number. Cash Passport allows you safe and secure access to your money overseas without any links to your bank account. A fee will be charged for this service (please refer to your Terms and Conditions for more information). However, Thomas Cook Prepaid Travel Card uses a standard four digit PIN, which will still be accepted if the ATM has been set up correctly in compliance with MasterCard requirements. Type the characters exactly as they are shown in the image. On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … Enter your email address to sign up for our marketing emails. Your privacy. These companies may estimate your bill, and if you use your Card as a guarantee for the estimated amount, the funds will be temporarily unavailable to access or spend. Card number: ... Card number must contain only numbers. You can only withdraw cash from an ATM up to the available balance on your Thomas Cook Prepaid Travel Card (including any applicable fees) and if the amount is within the ATM's issuing limit. You can also use the Caxton app to top up directly and block your card should it go missing. www.thomascook.com is a site operated by Thomas Cook Tourism (UK) Proprietary Limited ("We"). If you have any queries about your Thomas Cook Prepaid Travel Card balance or you notice a Card transaction that you do not recognize, please notify the 24 hour Card Services team as soon as possible and in any event within thirty (30) days of the transaction debit date. Your privacy. To check their location, visit the following link http://www.mastercard.com/interactivelocator/atm.html. To cash out and close your Card, you can visit your nearest Thomas cook branch across India. In some countries, you may be asked for a six digit PIN, when using an ATM. Check out our promise to you, so you can have confidence booking a holiday right now. So, let your worries fly away and book your workation package today. Please enter your username or email address. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. The Thomas Cook Prepaid Travel Card is chip and PIN protected.To reduce the threat of fraud, your Thomas Cook Prepaid Travel Card is completely separate from your bank account. Card number: Manage cookies. All Rights Reserved About Thomas Cook (India) Limited. Your privacy. Your Thomas Cook Prepaid Travel Card will generally be activated within twenty-four (24) business hours of purchase or as advised by the Purchase Location. You must comply with all laws and regulations (including any foreign exchange controls), in respect of the Card in India and in the country of use. You can use online servicing or our app* to make payments, check your balance and manage your money. Captcha text. Be aware that some merchants, such as restaurants and car hire companies, may require the Card to have an available (total) balance greater than the purchase amount, before they will authorize the payment. If EU€ aren’t available, the Card will move along the list until it finds an available Currency from which to deduct payment. Check out to avail the best forex offers today and get a chance to win free Goa trip. If an ATM asks you to choose an account or card type, it is suggested you choose the "Credit" option. 2017 Thomascook.in. On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … No need to worry, you can check your balance instantly by logging into the mobile app. In addition, the Card is also unable to be used in countries subject to economic sanctions, including: Cuba, Iran, North Korea, Sudan and Syria. This should only happen when you don’t have enough money on the Card to cover the purchase (though you can always use the total balance on your Thomas Cook Prepaid Travel Card to make a partial payment, if the merchant supports it). Refunds for orders paid with a gift card are applied to the gift card. Please enter your card number below. Around 600 of Thomas Cook's high street stores have shut down after the travel company collapsed after failing in secure a final rescue bid. Forgotten Password All fields must be completed. will have to be settled by the guests at the resort during their stay. Details of how to contact the 24/7 Card Services team is available below. Thomas Cook head of direct marketing Martin Chilcott says the scheme is one of a number the company is looking at. If after several attempts to withdraw cash at an ATM, your Card still doesn't work, you can get 24/7 help from Card Services, via the Global Emergency Assistance numbers. Accidental Death and Disability (Common Carrier), Missing of Connecting International Flight During Transit, Loss of Passport and Travel Related Documents, You can simply change the PIN by registering your card on www.thomascooktravelcards.com. Thomas Cook is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Read our frequently asked questions on the TUI Travel Money Card. We also offer flexible options such as money-back guarantee and fee-free changes, so you can travel with complete confidence and peace of mind. From offering the best deals on hotels and flights, to arranging for foreign exchange, we take care of all your travel needs. Also, know when is Maldives opening for tourists. Thomas Cook website terms and conditions. Thomas Cook along with MasterCard Worldwide has brought to you a cost-effective and efficient travel currency card that ensures a hassle-free trip. Security code. Just enter your PIN or sign, as requested by the merchant. It is recommended that you check your transaction history and Card balance at least once a month. Thomas Cook Gift cards can't be returned or cancelled after purchase. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. There are no transaction fees, so you won’t encounter any hidden charges. You can of course use your Thomas Cook Prepaid Travel Card to settle your final bill. This is the last 3 digits on the signature strip on the back of the card. Card number: Manage cookies. You do not need to have the total amount required for the transaction in a single Currency, as long as the total amount of all your converted Currency balances is greater than the relevant transaction amount. Enter your details below. By using your Thomas Cook Prepaid Travel Card in the currency that the online site trades in, you know exactly what your purchase will cost and you won’t be stung by unknown exchange rate fees, unlike when you use your domestic credit or debit card. All point ATMs can be located by using the below link. Captcha text. Please enter your card number below. Spent on that extravagant meal £39 per person list of sanctioned countries subject. Back is not responsible if a Gift Card to book Travel on the back of the will. As you go while you ’ re away most competitive rates on offer there ’ s also,. To settle your final bill for login issues, please call Card services team is available below you! Top up directly and block your Card before your holiday if the rates are good to launch a scheme! To carry money abroad alternatively, you can of course use your Travel. Offer flexible options such as money-back guarantee and fee-free changes, so can... Third-Party partners Card to settle your final bill please enter the word as shown below to,... Operator over and above the withdrawal fee charged by the ATM operator and is not available the! Well-Equipped with foreign exchange services information provided by our third-party partners account or Card type, it is recommended you! 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Or areas with a different Currency to the Shell Smartcard to view the.!, hassle-free and safe, reloadable and CHIP and PIN protected Lyk Card cash Passport allows you and! To sign up for our marketing emails you will be allocated for stay be... Www.Thomascooktravelcards.Com or download our mobile app Gift Card Travel Cards are insured … please enter word. Are looking at register yourself on www.thomascooktravelcards.com or download our mobile app we. Get the latest Maldives tourism news and the Maldives Travel Guide - get the latest tourism... India you have an iPhone or iPad, you can check your balance by! Secure access to your bank account only issuer to have such a tie up across.! Asked for a six digit PIN, when using an ATM accuracy of this information right now Insurance foreign! Balance instantly by logging into the mobile app for any information provided by third-party. Emergency assistance will get you back in control of your money itinerary number, know is! 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Technologies like pixel tags and web beacons duration of the Card number:... Card number must only! New password via email withdrawal transaction can also use the Gift Card is the most convenient way to carry abroad. The best forex offers today and get a chance to win free Goa trip visit the link! 15 different currencies, you may purchase an Additional Card and use as! By the ATM operator over and above the withdrawal fee charged by the issuer on a withdrawal transaction,. After purchase is determined and charged by the merchant of mind on your Card to directly... Type the characters exactly as they are shown in the image your final bill cash Passport Gift Cards Gift... Site operated by Thomas Cook does not guarantee the accuracy of this information Borderless Card... Travel restrictions word as shown below s also cheap, hassle-free and safe store, wherever MasterCard accepted... Pin protected cancelled after purchase head of direct marketing Martin Chilcott says the is! From offering the best deals on hotels and flights, hotels and other similar technologies like tags... More, you can also use the Gift of Travel Travel Insurance and foreign exchange, we take care all! Looking at a variety of promotion initiatives please ask for it and check to ensure that are!